The manager and all staff are welcoming and attentive…

My mother in law has now been a resident of Loose Valley Care Centre for over a year and my husband and I have been very happy with the care she receives. The manager and all staff are welcoming and attentive to her medical and social needs and are in regular contact...

My wife was welcomed like a family member when she arrived…

My wife was welcomed like a family member when she arrived. The formalities were addressed without concern. When I collected her at the end of her respite stay a number of staff members came to wish her well, not only the one dealing with her departure. Everyone...

My 101-year-old mother is looked after very well…

We have every confidence that my 101-year-old mother is looked after very well. As we live quite a long way away and are unable to visit very often, this gives much peace of mind. Mother is telling us all the time how good staff are to her and that they can’t do...

Set out as a large country house with beautiful grounds and…

After viewing a number of care homes in the area it was immediately apparent that Loose Valley was the one that I wanted my mother to go to. It is set out as a large country house with beautiful grounds and does not have the feeling of an institution. After securing a...